for Venues

March 19, 2018

Train & Convert

in Venue Solution

by Super User

Carryover customers and membership Cloud-driven, so use your existing hardware Intuitive, become an expert without expensive training Dry run and approve everything in a sandbox environment
  • Carryover customers and membership
  • Cloud-driven, so use your existing hardware
  • Intuitive, become an expert without expensive training
  • Dry run and approve everything in a sandbox environment
March 19, 2018

Web Sales

in Venue Solution

by Super User

Mobile-first integration on your website & calendar Provide member and VIP benefits seamlessly Full shopping cart Handle any level of demand
  • Mobile-first integration on your website & calendar
  • Provide member and VIP benefits seamlessly
  • Full shopping cart
  • Handle any level of demand
March 19, 2018

Fund-raising & Marketing

in Venue Solution

by Super User

Drive up both streams of revenue with comprehensive data Personalize communication and customer experience Promote & Distribute whole sales channels Complete & Useful Customer data Fuel Donor & Sponsor Campaigns
  • Drive up both streams of revenue with comprehensive data
  • Personalize communication and customer experience
  • Promote & Distribute whole sales channels
  • Complete & Useful Customer data
  • Fuel Donor & Sponsor Campaigns
March 19, 2018

Access Control

in Venue Solution

by Super User

Fast, reliable scanning for all-sized venues Scan badges, cards, phones, tickets, print-at-home tickets, wristbands Live scan counts at the door
  • Fast, reliable scanning for all-sized venues
  • Scan badges, cards, phones, tickets, print-at-home tickets, wristbands
  • Live scan counts at the door
March 19, 2018

Rock Solid Box Office

in Venue Solution

by Super User

Rapid transact, rapid print Know the customer in front of you Onboard members & subscribers everywhere Reduce visits to the box office by 30% or more
  • Rapid transact, rapid print
  • Know the customer in front of you
  • Onboard members & subscribers everywhere
  • Reduce visits to the box office by 30% or more

Venue Building Blocks

  • All
  • Extras
  • Memberships
  • Platform
  • Pro
  • Ticket Packages

    Ticket Packages

    Sell & Use Ticket Packages seamlessly from everywhere--all at once or piecemeal.
    • Pro
  • Seamless Integration

    Seamless Integration

    You won't need a developer to embed what you sell and the shopping cart into your website. Embeddable, smart widgets & buttons ensure the customer experience isn't compromised no matter what they do. You can even distribute little portals of your item sales as plug-ins to partner and promoter websites.
    • Pro
  • Smarter Sessions

    Smarter Sessions

    If your customer's laptop explodes into a fireball in the middle of a complex transaction, fine. They can grab their smartphone and pick up where they left off.
    • Platform
  • Facebook Login

    Facebook Login

    Streamline the customer registration and login process by allowing them to use their pre-existing Facebook account.
    • Platform
  • 360° Customer Profiles

    360° Customer Profiles

    Clean, detailed overviews of all people, including their order and item purchase histories, attendance history, donor & member status, photo, notes from interactions, and predictive activity.
    • Platform
  • High-volume Box Office

    High-volume Box Office

    First class box office for a retail-caliber walk-up experience on tethered or handheld devices. The Box Office reacts to your returning customers.
    • Pro
  • Access Control

    Access Control

    Scan every printable item, chip, and screen quickly. Mix & match scanning and live attendee lists. Know how many of whom are inside at all times. Slash your paper usage. Report accurately on exactly who actually attended each show.
    • Pro
  • Service Charges

    Service Charges

    Determine your own service charges for anything you sell, refunds, exchanges, delivery, and more. You can even make Elevent a no-cost option for your organization.
  • Community

    Community

    Become a part of the most rapidly growing, active event organizer community. Find patrons, staff, and industry experts here where the pros run their events.
    • Platform
  • True Inventory Control

    True Inventory Control

    Never double-sell or oversell anything ever again, even during an on-sale. Ensure you put the right people in the right places.
    • Platform
  • Mobile-first

    Mobile-first

    Web sales, call center, box office, retail, all born and made for mobile and touchscreen devices. Recapture your abandoned mobile sales.
    • Platform
  • Mobile Ticket Delivery

    Mobile Ticket Delivery

    Instant ticket delivery makes paperless ticketing possible.
    • Platform
  • Donations

    Donations

    Easily and quickly take in donations for one or more campaigns anywhere you sell things. Unify your donor data and multiply your in-transaction donations.
    • Platform
  • Quick Start

    Quick Start

    Fully-hosted solutions ready in no time. Less setup for your future events.
    • Platform
  • Constantly Improving

    Constantly Improving

    Elevent is continually adding new features and improvements--we will never fall behind
    • Platform
  • Digital Signage

    Digital Signage

    Attractive, accurate screens at the box office and at all venues let attendees know what's available
    • Pro
  • Day of

    Day of

    Scan, Sell, Monitor, & manage an entire circuit in real time from a handheld device
    • Platform
  • Wish Lists

    Wish Lists

    Customers who have a reason to make your festival part of their future plans are better in a bazillion ways. Receive the benefit of predictive data and track down missed opportunities.
    • Pro
  • Press & Sponsors

    Press & Sponsors

    From accreditation to press & industry showings, empower your VIP customers and internal departments to manage each according to their needs
    • Pro
  • Multi-event

    Multi-event

    True multi-event, multi-venue management. Clearer reporting, less repetitive setup for your first and future festivals.
    • Platform
  • Allocation-first

    Allocation-first

    All seats and items you sell are under your total control. Leave everything open to the public or segment your inventory as you see fit.
    • Pro
  • Shopping Cart

    Shopping Cart

    One shopping cart to buy any and all of the things in a single transaction drastically reduces customer frustration and drives in more revenue. Reservation timers are unique for each item.
    • Platform
  • Surge Handling

    Surge Handling

    Handles load surges, planned and unplanned. Make it through your major on-sale without anyone knowing it's a special day. Scales in the cloud before a moment's notice.
    • Pro
  • Advanced Queueing

    Advanced Queueing

    During times of heavy traffic, queue your patrons in an informative online waiting area until it's their turn.
    • Pro
  • Inventory Maximizer

    Inventory Maximizer

    Build & Change all of your holds & allocations for the most complicated combinations of groups over a schedule of events in no time at all.
    • Pro
  • Payment Processing

    Payment Processing

    Accept all major card brands and international currency in the most customer friendly, secure way possible. Integrated card readers at the box office keep the line moving.
    • Platform
  • Serious Security

    Serious Security

    Aggressive monitoring & re-testing keep the system in check. Role-based user permissions. Manager PINs. Locked-down access points.
    • Platform
  • Expert Support

    Expert Support

    We've been ticketing gurus for some of the largest and most complex events in the world. We'll help you generate ways to improve your operation.
    • Pro
  • Rich Mobile Dashboard

    Rich Mobile Dashboard

    Monitor what matters to you right now from anywhere.
    • Platform
  • Complex Seating Plans

    Complex Seating Plans

    With our straightforward seat plan builder, build and reuse every way you structure each venue, single or multi-section.
  • Smart Web Sales

    Smart Web Sales

    Sell single-stage and multi-stage transactions on the web in the least confusing way possible. Funnel members and ticket package holders into using what they already have in a downright pleasant way.
    • Platform
  • User-friendly Reports

    User-friendly Reports

    All the data you want and need is clearly presented and instantaneous--just press a single button. Everything exports in spreadsheet form.
    • Platform
  • Memberships

    Memberships

    Confer a set of benefits to members everywhere they go. Benefits apply instantly as members enroll or renew. Make member benefits visible to upsell memberships benefit-first.
    • Memberships
  • API

    API

    Our modern, RESTful API returns JSON for easy integration.
    • Pro
  • Next Day Payout

    Next Day Payout

    Elect to have transactions flow directly to you and get access to funds when you need it most.
    • Platform
  • Gift Cards

    Gift Cards

    Sell & facilitate stored value transactions, be they gift certificates, gift cards, or member account credits. Make it easy for customers to use and reuse their balance online.
    • Extras
  • Vouchers

    Vouchers

    Issue single or bundled codes for easy sharing and deferred decision-making.
    • Extras
  • Bespoke Packages

    Bespoke Packages

    Exercise heretofore unseen powers to assemble mixed-item collections of tickets, passes, ticket packages, and memberships into the ultimate combo. Tailor singular benefit bunches for high-level sponsors and VIPs.
    • Extras
  • Discounts

    Discounts

    Auto-applying or activating discounts to promote your events on all channels. Facilitate and track everything from early-bird discounts to hyper-specific social media blasts with all manner of limits and restrictions.
    • Platform
  • Scan Counts

    Scan Counts

    In real time, have venue managers see accurate numbers of attendees in each venue, categorized by who is inside.
    • Pro
  • Custom Reports

    Custom Reports

    Generate highly-tailored reports without learning a complicated tool or going to data nerd university. Ask for what you want and there it is, up to the minute.
    • Pro
  • Analytics

    Analytics

    Finally be able to comprehend and act from value-driven data. Imagine what you can do when you know the true value of customers, events, products, and promotions.
    • Pro
  • Unlimited Users

    Unlimited Users

    Because we can all use all the help we can get.
    • Pro
  • Card Stock Tickets

    Card Stock Tickets

    High-speed printing of on-demand or bulk printed tickets on FGL-compatible card stock. We lease Stimares if you don’t have your own.
    • Pro
  • Bulk & On-demand Printing

    Bulk & On-demand Printing

    Save time and money by having your badges and cards printed by a professional printer, or print badges, cards, and labels in batches or on-demand right from the cloud.
    • Pro
  • Linebusting

    Linebusting

    Total mobility means staff can work both buy-lines and entry-lines as they assemble, speeding up the queue.
    • Platform
  • Tax Receipts

    Tax Receipts

    Customers who make donations or purchase variably tax-deductible memberships get their tax receipts automatically, right after purchase.
    • Pro
  • Hybrid Ticket Packages

    Hybrid Ticket Packages

    Give ticket package buyers some added flexibility--let them procrastinate and show up to whatever extent you are comfortable with, or tack on unlimited rush access to their ticket allowance.
    • Pro
  • Extras

    Extras

    Innovate with the most flexible product ever. Singles or bundles of highly shareable items create entirely new product lines. Let your imagination run wild.
    • Extras
  • Powerful Integrations

    Powerful Integrations

    From email marketing to CRMs, take advantage of Elevent's direct integrations to unite a best-of-breed solution for all.
    • Pro
  • Event Importing

    Event Importing

    One-button event import from Airtable lets you paste your event data and watch it appear in Elevent. Save hours of data entry and eliminate mistakes.
    • Pro
  • Customer Sub-Sub-Segmentation

    Customer Sub-Sub-Segmentation

    Narrow down your customer segments by a nearly unlimited set of criteria, and use that as a basis for complex marketing campaigns, development outreach, or even external systems integration.
    • Platform
  • Rush & Standby

    Rush & Standby

    Auto-opening Rush or Standby access maximize revenue by double-selling the forfeited tickets from no-shows.
    • Platform
  • Easy Accounting Reconciliation

    Easy Accounting Reconciliation

    Auto-opening Rush or Standby access maximize revenue by double-selling the forfeited tickets from no-shows.
    • Platform
  • Membership Renewal

    Membership Renewal

    Enable members to renew at the original price or at a discount, or take care of that for them at their request.
    • Memberships
  • Third-Party Tracking

    Third-Party Tracking

    Embed Google Analytics or other tracking pixels and track your conversion data.
    • Platform
  • Self-syncing Embeddables

    Self-syncing Embeddables

    Embed multiple item-selling widgets on a single page of your website and watch them track the user's progress and shopping cart like magic.
    • Pro
  • Embeddable Surveys & Opt-ins

    Embeddable Surveys & Opt-ins

    Slide in attractive data and email collection capabilities in the most usable way possible.
    • Platform
  • Customer & Order Notes

    Customer & Order Notes

    Quickly add and notice notes on certain customers or transactions to share alerts and info as necessary.
    • Platform
  • Venue Moves

    Venue Moves

    Move shows to different-sized venues to capture that demand, even after tickets have been sold.
    • Pro
  • Transfers

    Transfers

    Transfer tickets, passes, ticket packages, or memberships from one customer to another. Grow your audience and track the actual custody of your sold items.
    • Pro
  • Ticket Exchanges

    Ticket Exchanges

    Exchange tickets for different shows from the box office--a great alternative to refunding.
    • Pro
  • Sales Explorer

    Sales Explorer

    One-button examination of sales data as you explore any segmentation of customers or transactions over any period of time
    • Pro
  • Year-Over-Year Analysis

    Year-Over-Year Analysis

    We keep your older data in long-term data storage--revive it at the push of a button. Compare prior year data to comparable time periods to make relevant comparisons.
    • Pro
  • Printable eTickets

    Printable eTickets

    For customers not-yet-ready to embrace mobile ticketing, quickly scan or validate print-at-home tickets as attendees enter.
    • Platform
  • Early Purchase Windows

    Early Purchase Windows

    Easily offer early access to tickets or other items to members or exclusive VIP groups.
    • Platform
  • One Click Checkout

    One Click Checkout

    Without dragging you into a level of security and compliance you'd like to avoid, enable one-click checkout with saved payment options.
    • Platform
  • Exclusive Customer Onboarding

    Exclusive Customer Onboarding

    Assemble those exclusive customer groups quickly, be they VIP, friends and family, sponsors, press, artists, staff, and more. Import them en masse or invite them to accept and participate
    • Pro
  • Personal Calendars

    Personal Calendars

    Make it easy on your customers to view and export a schedule of their upcoming events to their Google or Outlook calendars.
    • Platform
  • Customer Incident Toolkit

    Customer Incident Toolkit

    While a no refund policy is common, things do happen. Have in your back pocket our comprehensive set of tools to respond to any unforeseen event, from partial refunds, flexible ticket cancellation, and expandable packages.
    • Platform